Privacy Policy

Introduction

How Yuma (“we”, “us”) collects, uses, shares, and protects personal data when providing our websites, apps, emails, and online services (the “Services”). The data controller is [GHOFIRI Sofian], sole trader (entreprise individuelle) trading as “Yuma”, registered in France under SIRET [983 024 993 00013], with registered office at 27 C Boulevard de l’Atlantique, 22000 Saint‑Brieuc, Côtes‑d’Armor, France. For privacy requests or questions: contact@yumahealthy.com. If a translated version conflicts with this English version, the English version prevails.”

Your use of the Service is conditioned upon your agreement with this Policy and our Terms of Use. If there are any terms in this Policy or in our Terms of Service to which you do not agree, you must discontinue your use of our services. Before using our Services, please read this Policy carefully as it contains important information on who we are and how and why we collect, store, use, and disclose your personal information. This Policy also explains your rights in relation to your personal information and how to contact us or supervisory authorities in the event you have a complaint.

If you provide us with information about your health or medical condition, it will only be used for internal purposes, such as tracking product efficacy and reviewing submitted feedback.

PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO THE TERMS OF THIS PRIVACY POLICY.

This Policy is written in the English language. We do not guarantee the accuracy of any translated versions of this Policy. To the extent that any translated versions of this Policy conflict with the English language version, the English language version of this Policy shall control.

Children and Individuals Under the Age of Eighteen

Our Services are intended for individuals aged 18 and over as a matter of business policy, and we do not target or permit use by minors. We do not knowingly collect personal data from children. In the UK, children aged 13 or over may in some contexts give their own consent for online services; however, as we do not offer our Services to individuals under 18, we do not rely on children’s consent nor seek parental consent. If we learn that we have collected personal data from a child, we will delete it without undue delay. Parents or guardians may contact us at hello@yumahealth.co.uk 

Collection of Personal Information

Yuma enables you to securely gather, store, manage, and share your personal information to purchase Yuma’s products. To do this, Yuma collects personal information from you in the ways described herein.

Information you provide to us directly
Yuma will collect personal data from you directly when you interact with our Service, contact us, use our services, create an account, participate in an online survey, sign up to receive offers or emails from us, or purchase our products. When you visit the Site, we may ask you for your name, address, telephone number, email address, or other contact details to respond to your request or inquiry or to share products, services or education materials that we think you will find interesting via email, text message, push notification or using any other contact information that you provide.

To access and use certain features of the Site, you may be required to first complete registration. When you create an account or register with us or otherwise use our services, we may collect your contact information, other identity information (e.g., age, date of birth, gender), other demographic information, username and password, and other information you optionally provide for your profile including but not limited to, photographs or videos.

This information is necessary to enable us to provide you with the account you have requested and to maintain the account and your profile. You may update your account information by editing the information associated with your account.

Information we obtain indirectly
We may receive personal data about you from our third-party affiliates or partners and from marketing companies that provide us with such information as a part of their relationship with us. We may also obtain your name and email address from friends and family as part of our referral program.

We may collect records of products or services you purchased, obtained, considered or other purchasing or consuming histories or tendencies you may have.

We may combine this with data that we already have collected about you. Such collected data could include contact details (such as email address) and previous purchase history or interests. This information is used to provide you with advertising and a more personalized experience as well as help us improve our service offerings.

Information collected automatically
When you use our Service, we collect certain information about you automatically through our use of cookies and similar technologies such as web beacons and pixels. When you visit our Site, we automatically collect information from your browser or your mobile device, which includes the date and time of your visit, your Internet Protocol (IP) address or unique device identifier, domain server, your browser type, cookies and data about which pages you visit and how you use the Site in order to allow us to operate and provide the Site and our services. This information is used to understand how you interact with the Site and to provide you with advertising and a more personalized experience.

Non-Personal Information
Even if you do not register with or provide any personal information to Yuma, we collect non-personal information about your use of Yuma. “Non-personal information” means information that we cannot use to identify or contact you, such as aggregate statistics. We may also acquire non-personal Information about our users from external sources. If you do not want us to collect such information, please do not use the Service.

Categories of Personal Information and Purpose for Collection

Yuma collects the following categories of personal information:

  • Contact Information such as name, email address, mailing address and phone number;

  • Billing Information such as credit card number and billing address;

  • Authentication Information such as username, account number and password that you use to register an account on the Service;

  • Preferences Information such as product wish lists, order history, marketing preferences, and reminder and notification preferences;

  • Online behavior information including online activity, preferences, and time spent viewing features; and

  • IP address or mobile network information.

We may collect records of products or services you purchased, obtained, considered or other purchasing or consuming histories or tendencies you may have. This information is used to provide you with advertising and a more personalized experience as well as help us improve our service offerings.

We use third party processors to collect payment information, such as a valid credit card number, type, expiration date or other financial information, to process payments for customer transactions. This information is required to be submitted as part of our checkout process. The use and storage of that information is governed by Shopify’s Terms of Service and Privacy Statement and Recharge’s Terms of Service and Privacy Statement.

Yuma may also collect certain information about your health or medical condition or diagnosis when you provide such information to us directly in communications with us, through your review of our products, or in response to surveys. We seek to limit any health or medical information that we collect and only collect and use such information for our internal purposes in tracking the reported efficacy and use of our products or when publishing your reviews.

We do not collect or process your health or personal information with the purpose of inferring characteristics about you.

The sensitive personal information we collect is limited to information about your health or medical condition or diagnosis that you provide to us directly. Beyond this, Yuma does not collect sensitive personal information.

Yuma only collects and processes the minimum amount of personal information from you that is necessary to the purposes of our information processing activities and retains such information only if required to fulfill such purposes including to:

  • Conduct our business

  • Fulfill your order

  • Send you an order confirmation

  • Process payment

  • Ship orders

  • Recommend products you may be interested in purchasing

  • Send you requested product or service information

  • Send you reminders about the recommended schedule for the product you have ordered or to order more if you’re running low

  • Send you recommendations for improving your experience

  • Send product updates or warranty information

  • Update your order or profile in response to your questions or concerns

  • Respond to customer service requests and communications

  • Administer your account, including login verification

  • Send you a newsletter

  • Send marketing communications, including through our referral program

  • Respond to your questions and concerns

  • Improve and maintain our Service and marketing efforts

  • Conduct market research and analysis

  • Display content based upon your interests

  • Provide relevant social media advertising, including limiting such advertising

  • Quality management

  • Legal compliance

In some circumstances we may collect aggregated data or anonymize your personal information (so that it can no longer be associated with you and you can no longer be identified by it) for research or statistical purposes. Aggregated or anonymized information is not considered personal information under this Policy.

You may withdraw your consent to process your sensitive personal information at any time by contacting us at hello@yumahealth.co.uk or 27 C Boulevard de l'Atlantique, 22000, Saint Brieuc, Côtes-d'Armor Bretagne, France.

Purpose for Collection and Processing of Personal Information

Yuma only collects and processes the minimum amount of personal information from you that is necessary to the purposes of our information processing activities and retains such information only if required to fulfill such purposes. We will only keep your personal information for as long as we need it, as permitted by the agreement for the Service, or as permitted or required by applicable law.

User Rights (GDPR / UK GDPR)

You have the following rights regarding your personal data:

  • Right of Access – You can request to know what personal data we hold about you.

  • Right to Rectification – You can correct inaccurate or incomplete information.

  • Right to Erasure – You can request deletion of your personal data, subject to legal or contractual obligations.

  • Right to Restrict Processing – You can request that we limit the use of your personal data in certain circumstances.

  • Right to Data Portability – You can request your personal data in a structured, machine-readable format.

  • Right to Object – You can object to certain uses of your data (e.g., direct marketing).

  • Right to Withdraw Consent – When processing is based on your consent, you can withdraw it at any time.

  • Right to Lodge a Complaint – You may contact the relevant supervisory authority (e.g., ICO in the UK) if you believe your rights are not respected.

To exercise these rights, please contact us at: contact@yumahealthy.com.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Examples include:

  • Account and purchase history: 5 years after your last interaction.

  • Marketing data: until you withdraw your consent.

  • Aggregated / anonymized data: indefinitely for statistical analysis.

International Data Transfers

Yuma does not transfer personal data outside the UK or EU. In the event that such transfers become necessary, we will implement appropriate safeguards to protect your data, such as standard contractual clauses approved by the European Commission.

Cookies and Marketing Consent

We use cookies and similar technologies to:

  • Improve your experience on our site

  • Personalize content and advertising

  • Analyze traffic and performance

You can manage or refuse cookies via your browser or our cookie consent banner on the site. Please note that refusing certain cookies may limit some site functionalities.

Legal Notices

  • Company Name: Yuma Health.

  • Address: 27 C Boulevard de l'Atlantique, 22000, Saint Brieuc, Côtes-d'Armor Bretagne, France

  • Contact Email: contact@yumahealthy.com

  • Company Registration / VAT Number: 983 024 993 00013 / Not applicable / N/A

  • Publishing Officer / Responsible Representative : Yuma Health – GHOFIRI Sofian (founder)